Privacy Policy

Company Name and Contact Information

Full Company Name: Sign Services Plus, LLC

Address: 4809 N California Ave (Suite-A) Chicago, IL 60625

Email Address: info@signservicesplus.com

Phone Number: +1 773-232-5878

Type of Information Collected

Personal Information:

Name

Email address

Phone number

Address

Company name (if applicable)

Non-Personal Information:

Browsing data

IP address

Device information

Location data (if enabled by the user)

Log files

Payment Information:

Credit card details

Billing address

Transaction history

How Information is Collected

1. Through Website Forms:

Contact Forms: When users reach out to us through our contact page.

Registration Forms: When users register for an account or subscribe to our services.

Order Forms: When users place an order for our services.

2. Automatically:

Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect non-personal information automatically. This includes browsing data, IP addresses, and device information.

Log Files: We automatically collect and store information in log files when users interact with our website. This includes IP addresses, browser types, internet service providers, referring/exit pages, and date/time stamps.

3. Through Third-Party Services:

Analytics Providers: We use third-party analytics services, such as Google Analytics, to gather non-personal information about how users interact with our website.

Payment Processors: We partner with third-party payment processors to handle transactions securely.

Social Media Platforms: If users interact with us through social media, we may collect information from their public profiles.

Purpose of Collecting Information

1. To Provide and Improve Our Services:

Process and fulfill orders

Respond to customer inquiries and provide support

Personalize user experience

Improve our website and services based on user feedback

2. To Communicate with Users:

Send updates, newsletters, and promotional materials

Inform users about changes to our services or policies

Respond to inquiries and provide customer support

3. For Marketing and Promotional Purposes:

Send targeted advertisements and promotions

Analyze user interactions to improve marketing strategies

Conduct surveys and gather feedback

4. To Comply with Legal Obligations:

Adhere to applicable laws and regulations

Respond to legal requests and prevent fraud

Maintain records for compliance purposes

Information Sharing and Disclosure

1. With Service Providers: We share information with trusted service providers who assist us in operating our website, conducting our business, and serving our users. These third parties include payment processors, hosting providers, and marketing service providers.

2. With Business Partners: We may share information with business partners for co-branded services or promotions.

3. For Legal Reasons: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. No Selling of User Data: We do not sell user data to third parties under any circumstances.

User Rights

1. Access, Update, or Delete Information: Users have the right to access, update, or delete their personal information. They can do so by contacting us at info@signservicesplus.com.

2. Opt-Out of Data Collection or Marketing Communications: Users can opt-out of data collection or marketing communications by following the unsubscribe instructions provided in the emails or by contacting us directly.

Cookies and Tracking Technologies

1. Types of Cookies Used:

Essential Cookies: Necessary for the website to function properly.

Analytical Cookies: Help us understand how users interact with our website.

Marketing Cookies: Used to track visitors across websites to display relevant ads.

2. Purpose of Using Cookies:

Enhance user experience by remembering user preferences

Analyze website performance and usage

Provide personalized advertisements

3. Managing Cookie Preferences: Users can manage their cookie preferences through their browser settings or by contacting us for assistance.

Data Security

1. Measures Taken to Protect Data: We use a variety of security measures to protect user data, including encryption, firewalls, and secure servers. Access to personal data is restricted to authorized personnel only.

2. Handling Data Breaches: In the event of a data breach, we will notify affected users promptly and take appropriate measures to mitigate the breach and prevent future occurrences.

Data Retention

1. Retention Period: We retain user data for as long as necessary to fulfill the purposes outlined in this privacy policy.

2. Criteria for Determining Retention: Data retention periods are based on legal requirements, business needs, and user preferences.

International Data Transfers

1. Ensuring Protection: When transferring data internationally, we comply with applicable data protection laws and implement safeguards such as standard contractual clauses to ensure data protection.

Children’s Privacy

1. Parental Consent: We do not knowingly collect data from children under 13 without parental consent.

2. Age Restrictions: Our services are intended for users over the age of 13. If we become aware that we have collected data from a child under 13 without parental consent, we will take steps to delete that information.

Changes to the Privacy Policy

1. Notification of Changes: Users will be notified of significant changes to this

2. Effective Date: This policy is effective as of January 1, 2024.

Contact Information for Privacy Concerns

Email Address: info@signservicesplus.com

Phone Number: +1 773-232-5878

If you have any questions or concerns about your privacy, please contact us at the email address or phone number listed above.